How We Handle Your Information
Understanding cookies and what they mean for your experience with us
What Are Cookies?
Cookies are small text files that websites place on your device when you visit. They help us remember your preferences and improve how the site works for you. Think of them as notes that help us provide a better experience next time you stop by.
We use cookies to keep the site functioning properly and to understand how people interact with our content. This helps us make improvements that actually matter.
Types of Cookies We Use
| Cookie Type | What It Does |
|---|---|
| Essential Cookies | Keep the site working. Without these, basic functions won't operate correctly. They handle things like keeping you logged in and remembering items in your cart. |
| Performance Cookies | Show us which pages people visit and how they navigate the site. We use this information to fix problems and improve layout decisions. |
| Functionality Cookies | Remember your preferences and settings so you don't have to re-enter them every visit. Things like language choice or region settings. |
| Targeting Cookies | Help us show relevant content based on what you've looked at before. We use these to understand what topics interest you most. |
Why We Need Them
Cookies serve specific purposes that make the site more useful:
- Keep you logged in between sessions so you don't have to sign in repeatedly
- Remember course progress and bookmarks so you can pick up where you left off
- Track which content gets the most engagement to help us create better material
- Identify technical issues like pages that load slowly or features that aren't working
- Personalize recommendations based on topics you've shown interest in
We don't use cookies to track you across other websites or sell your information. Everything we collect stays within our platform and helps improve your learning experience.
Third-Party Services
Some features on our site use services from other companies. These services may set their own cookies to function properly:
- Payment processors handle transactions securely and need cookies for fraud prevention
- Analytics tools help us understand site performance and user behavior patterns
- Video hosting platforms manage course content delivery and track viewing progress
- Communication tools enable features like live chat support and email notifications
Each of these services has its own privacy policy that explains how they handle data. We choose partners carefully and only work with companies that meet reasonable privacy standards.
Managing Your Cookie Preferences
You control how cookies work on your device. Most browsers let you block or delete cookies through their settings. Here's what happens if you disable different types:
- Blocking essential cookies will prevent you from logging in or accessing course materials
- Disabling performance cookies means we can't identify and fix technical problems as effectively
- Turning off functionality cookies requires you to reset preferences each visit
- Rejecting targeting cookies means content recommendations will be less relevant
Your browser's help section has instructions for managing cookie settings. Different browsers handle this differently, so check your specific browser's documentation for detailed steps.
Updates to This Policy
We occasionally update this policy when we add new features or change how we handle data. When we make significant changes, we'll notify you through email or a banner on the site.
The current version always appears here with the last update date shown below. We recommend checking back periodically to stay informed about any modifications.
Questions About Cookies?
If something here isn't clear or you want more details about how we use cookies, reach out to us directly. We're happy to explain anything in more depth.
Email us at support@korivelo.com or call +61 419 606 124 during business hours.
Last updated: January 2025